STEP Research - COVID19 Learning Cases: Curtis Packaging

From Sustainable Packaging to Plastic Face Shields in Two Weeks

July 2020

When the head of procurement at Titleist informed Curtis of its closure, the top management team regrouped over a three-hour conference call Saturday, March 14th to evaluate the situation and plan for changes needed to continue operations without losing a single day of work, minimizing furloughs, and ensuring the safety and well-being of all. As Curtis is a one-location small manufacturing facility that serves global brands, its customers would ask for contingency plans including back-up plans for personnel and processes. This emergency plan had been updated about two years ago, and provided a basic pathway to guide the planning call. Curtis team was ...

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