STEP Research - COVID19 Learning Cases: Curtis Packaging
From Sustainable Packaging to Plastic Face Shields in Two Weeks
When the head of procurement at Titleist informed Curtis of its closure, the top management team regrouped over a three-hour conference call Saturday, March 14th to evaluate the situation and plan for changes needed to continue operations without losing a single day of work, minimizing furloughs, and ensuring the safety and well-being of all. As Curtis is a one-location small manufacturing facility that serves global brands, its customers would ask for contingency plans including back-up plans for personnel and processes. This emergency plan had been updated about two years ago, and provided a basic pathway to guide the planning call. Curtis team was ...